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Our vision and values

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At the Dudley Group of Hospitals, our vision is clear - to become Your Hospital of Choice. Image of nurse with patient

We aim to make this vision a reality by tailoring care and clinical expertise to the needs of the communities of Dudley, Stourbridge, Wyre Forest, Tipton, Rowley Regis, Kinver and Wombourne.

We are passionate about what we do and the services we provide to our patients and visitors.

Our ambition is to provide a range of high-quality, ever-improving services in a dynamic and stimulating environment that attracts the best staff to work here.

To help us realise our ambition of becoming the first place people living in Dudley and the surrounding areas think of to go for treatment, we work to six core values which help us to shape the way we work and deliver the very best services to our patients.

Our values are: 

Care – We are passionate about what we do

We provide excellent and tailored care in safe, modern and hygienic facilities. We are constantly monitoring our model of operating to improve patient safety and minimise elective waiting times.
 
Respect – We respect one another

We show respect for the communities we serve and the staff we work with. We also show respect for the traditions and founding principles of the NHS by excelling in the vitally important areas of patient safety and care.
 
Pride – We take pride in everything we do

We create pride in our service and our achievements among our patients and staff. We aspire to be the Hospital of Choice for healthcare professionals to work in. We invest in training and improvement to develop the leaders of tomorrow.
 
Responsibility – We take responsibility for our actions

We take responsibility by constantly improving our financial performance, delivering efficiency advances that benefit the NHS as a whole to help reduce pressures on funding and delivering a culture of quality that ensures all targets are consistently achieved and, where possible, exceeded.
 
Effectiveness – We deliver what we promise

We build on the effectiveness of our delivery by investing further in services so that our hospitals become the preferred choice for a wider patient bases than they currently serve.
 
Partnership – We work as one team

We work in partnership with other healthcare providers. We participate in innovative joint ventures that support and enhance primary care teams. We engage with the people we serve.