Volunteering

We are looking for confident, friendly people with good communication skills who feel that they may be able to assist patients and visitors coming into hospital.
Volunteers are an integral part of the Trust, providing help for patients in a variety of roles:
Volunteer Mealtime Assistant
Breakfast: 7.30am - 10am
Lunch: 11am - 2pm
Dinner: 4pm - 7pm
You may be required to help with menu selection, hand cleansing, replenishing drinking water, encouragement to eat, feeding patients and making drinks. It is anticipated that a Volunteer Mealtime Assistant will be trained and able to undertake all of the above tasks.
Patient Survey Volunteers
Weekdays only - time to suit avoiding mealtimes. Chat to patients using set questionnaires to solicit their views for service improvement. This is an ideal opportunity for volunteers who want to support patients who may be in need of company whilst at the same time making a difference to the services provided by the hospital. Clerical Volunteer Support
Weekdays between 8am - 5pm only. Tasks include answering telephones, receiving visitors to ward/dept, putting patient information packs together, encouraging use of hand gel and basic administration and clerical duties. There are no tasks using computers. Patient Friends Befriending patients within the hospital. You may be able to support patients who may not have visitors or patients having to attend appointments alone and in need of a friendly face. If you can speak languages other than English, why not offer your support to patients who do not have English as their first language? General Ward Volunteers Working alongside nursing staff, chatting to patients, running errands, helping with basic tasks, reading to patients, demonstrating radio/TV links, making drinks, mealtime assistance and collecting requests/dedications to be played on Dudley Hospital Radio. Outpatient Host Volunteers Monday - Friday 9am - 12noon or 1.30 - 4.30pm. Tasks include directing patients to waiting areas, carrying notes to clinic rooms, escorting patients to other areas in the hospital and running errands.
Tasks include sitting with patients in need of a friendly face, running errands, making drinks and escorting patients/relatives to other areas of the hospital. X-ray Department Volunteers
Monday - Friday 9am - 12noon Working alongside portering staff. Tasks include telephoning wards to check patient details, directing patients to waiting areas and sitting with patients within X-ray. Main Reception and Enquiry Desk Volunteers
Helping with general enquiries, trying to ensure stock of wheelchairs in reception, wayfinding for patients/visitors, pushing patients in wheelchairs to appointments and escorting patients/relatives throughout the hospital. Action Heart Volunteers Please contact Action Heart direct on (01384) 292233. Dudley Hospital Radio Please contact Dudley Hospital Radio direct on (01384) 234222. Please note that there are currently no opportunties in Maternity, Pharmacy or laboratory areas.
Jane Fleetwood
Volunteer Co-ordinator
Dudley Group of Hospitals NHS Trust
Russells Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
(01384) 456111 ext 1887
Useful Information
Telephone
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Tel: (01384) 456111 extension 1887
